Tom Masano Inc is a respected Mercedes-Benz dealership based in Reading, Pennsylvania. With a commitment to customer satisfaction, the company offers an immersive car-buying experience both in-store and online, with a vast inventory of Mercedes-Benz cars, SUVs, and more available at the client's convenience. The dealership welcomes customers to a world of luxury cars and cutting-edge technology, boasting a friendly and knowledgeable staff that is always on hand to assist with inquiries and purchases. Tom Masano Inc prides itself on providing excellent service and a wide range of options that cater to the specific needs of different types of drivers. With competitive prices and a track record of excellence, Tom Masano Inc has become a go-to destination for anyone interested in owning a Mercedes-Benz vehicle.
Reviews
I was browsing online at Mercedes-Benz cars for a while and decided to check them out in person. As I was browsing at the cars, I was greeted by salesman Jeffrey Lloyd and he assisted me with the entire process of trading in my vehicle. Mr. Lloyd was very transparent, helpful, and seemed to genuinely care about me getting the best offer. I am unsure of his name, but the gentleman who appraised my trade-in gave me an amazing offer! The gentleman who went through all the paperwork with me at the end did an amazing job at explaining all the perks that came with purchasing a Mercedes-Benz. This was one of the best experiences I’ve had at a car dealership and I absolutely love the car I got!
Tom Masano Mercedes delivers the experience you envision of a luxury class dealer. Every single associate is highly skilled in their expertise of the vehicles and Mercedes Benz product knowledge. The service team is AMAZING and they truly enhance the Mercedes Benz Customer experience even after you have purchased a vehicle. My most favorite part is the modernized architecture to the building and all the really cool exotic plants they have! Most dealers don't even have plants at all and since I am someone who really loves the environment I love to see it incorporated into their business. They uphold the Mercedes-Benz standard in the most appropriate and professional fashion. You will NOT be disappointed doing business here! Love the Masano MB Fam.
Thank you to Matt from sales, Brian from finance, and Mike from tech for helping me during my vehicle purchase. It was such a pleasant, transparent, and straight forward experience which I appreciated, especially as an out of state buyer. No one wants to drive multiple hours for no reason. Matt was particularly helpful in answering all my questions, sending me pictures and videos of the vehicle, and having everything set up beforehand so that all I had to do when I arrived was sign the paperwork and learn all the buttons on the car. Everything was exactly as described over the phone and the car is amazing. Thank you Tom Masano MB!
I've been searching for a specific car for months. A few weeks ago I saw it was available at this location. I set up a meeting with Mike went to see the car, and left with it the same day! This is a very efficient and professional dealership. I couldn't believe how quickly Mike was able to get everything set up so that I was able to take the car home within hours of seeing it. He even set up a ride for me so that I didn't have to worry about that myself. I live a significant distance away so this was greatly appreciated. Mike has also been super responsive with answering all of my questions via text, even when he is not in the office. And, the car is amazing :)
Mr. Jeff Lloyd is an absolutely amazing, kind, and helpful gentleman. I was here not to purchase but rather take some photos and videos of the beautiful inventory available here. Mr. Lloyd saw me and asked if I needed help. From there on he pointed me on where to go and who to contact. Absolutely amazing and down to earth gentleman.
I recently purchased an E450 from Tom Masano, Inc and had the best experience ever when purchasing a vehicle, bar none. From the time I made initial contact online to meeting with my sales associate, Matt Siever, to picking up my vehicle, it was nothing but first class treatment. Matt was extremely knowledgeable and well prepared to provide the assistance we were looking for. I would highly recommend Tom Masano Mercedes Benz for your next purchase.
This is Barry Chaskin (from a different google account). I just wanted to let everyone know that my wife and I just had the best experience we’ve ever had purchasing a new car! Should you be in the market for a new Mercedes, we highly would recommend Tom Masano in Reading Pennsylvania and be sure to see Nate Rodriguez! You won’t be sorry!
Our sales person German Arroyo was knowledgeable, funny and not pushy at all, which we appreciated that and enjoyed the experience.
Everyone at this dealership is pleasant and helpful.
We highly recommend German if you are looking to buy a car.
And the car is beautiful and a pleasure to drive! We are so happy we chose Mercedes!
Location
815 Lancaster Ave, Reading, PA 19607, United States
Hours
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Monday
08:30 AM - 07:30 PM
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Tuesday
08:30 AM - 07:30 PM
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Wednesday
08:30 AM - 07:30 PM
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Thursday
08:30 AM - 07:30 PM
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Friday
08:30 AM - 06:00 PM
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Saturday
08:30 AM - 05:00 PM
- Sunday Close
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